We take care of your post, applications and deadlines
WeCare is a service subscription for people living with an impairment or in a particular life situation. We make enquiries, request documents, receive post — and handle the correspondence with authorities, institutions, companies, insurers, banks and financial institutions.
What WeCare handles for you
Five areas, and behind each of them the same work: making enquiries, obtaining documents, handling correspondence, meeting deadlines.
Authorities and public offices
We handle communication with public offices and authorities.
For example A public office writes to you requesting documents by a deadline, but you do not have them all to hand. We call the office, clarify exactly what is needed, obtain the documents and submit them on time.
Banking and finance
Support with account management, payments and applications.
For example For an application, the bank needs supporting documents stored in three different folders. We request anything missing, compile the application and follow up until it has been processed.
Insurance
We handle correspondence, review documents and coordinate your requests.
For example After a hospital stay, bills and queries arrive from several organisations at the same time. We review the documents, answer the letters and make sure each organisation receives what it needs.
General administration
Contracts, forms, invoices, correspondence.
For example When you move home, the notice of termination, registrations and a dozen forms all land on your desk at once. Give us the paperwork; we work through it and contact you whenever a signature is needed.
Personal advice
We are here to help with your questions and concerns — personally and discreetly.
For example You are unsure whether a letter is important or can wait. Show it to us before you take action — we will explain what it is about and what needs to be done.
How to get started
One enquiry, one conversation — after that your post comes to us.
You get in touch
Use the form below or call +41 58 200 29 29. Tell us in a few sentences what you need help with.
We review it together
During our conversation, we review which organisations are writing to you, which deadlines apply and what has been left outstanding. Only then do you decide.
Your subscription is active
From then on, we handle your correspondence: clarifying matters, requesting and receiving documents, and managing written communications.
You have the final say
You make the decisions and sign. We prepare the documents, present anything that needs your signature and tell you what has been completed.
What WeCare costs
No VAT is charged.
- Term
- 12 months. The contract is tacitly renewed for a further 12 months unless notice is given within the deadline.
- Cancellation
- 3 months before the end of the term.
- VAT
- No VAT is charged — the price stated is the final price.
What WeCare does not do
Two areas are excluded — and we say so here, not somewhere in the small print:
- No tax advice. You can order the completion of your tax return separately — the prices are shown below.
- No legal or tax services. Legal advice and representation by a lawyer are not part of the subscription. Court-related services, representation in court and the conduct of court proceedings are not included in the WeCare subscription.
If a question falls into one of these areas, we tell you so openly instead of answering it ourselves.
Add-on: tax return
Not included in the subscription, but available to order. The price depends on your household and is fixed in advance. It covers completing the tax return, not tax advice.
- Single person who does not own their homeCHF 59.–
- Married couple who do not own their homeCHF 89.–
- Single person who owns their homeCHF 109.–
- Family with children under 18 who do not own their homeCHF 119.–
- Married couple who own their homeCHF 149.–
- Family with children under 18 who own their homeCHF 189.–
Order directly here
Complete the form. We will contact you within 24–48 hours. Submitting the form does not yet create a contract.
